Friday, September 25, 2009

I blog to relieve my feelings when companies are stupid.

So I'm pretty ticked at bill collectors today. Want to hear why? Thanks, you're such a good listener.

Jessie and I are good, responsible citizens. We pay all our bills on time, in full, 99% of the time. So we get a letter from a certain power company that shall remain nameless (I'm looking at you, Rocky Mountain Power) saying that during our move, there was a 14 dollar fee that got overlooked for disconnecting or some such thing. It was a very polite letter. They made it sound more like they forgot to bill us and would we pretty please pay it than YOU ARE LATE, EVIL POWER LEACHING MOOCH, PAY US NOW. So we got this letter dated September 8th a few weeks ago. Through a bit of miscomunication between the hubby and I, we hadn't sent a check yet. Yesterday, a collection company calls to harass us over this fourteen dollars we owe them. Are you kidding me? They claimed they had sent us a letter. Which we got today. So kudos to you, power company, for taking two faithful, reliable customers who forgot a 14 dollar bill while in the midst of moving, sending us one reminder letter, and then not even waiting until we can send you a check before reporting us to collections people who don't even wait for THEIR letter to arrive before calling to accuse us of ignoring them. Cool your heels. We were going to pay it. We're not wrecking our credit over fourteen bucks.

Then, we get a statement from our HOA. We tried to pay our fees online, because they kind of were really excited about that option in our last monthly statement. We put in our information and got an electronic receipt that said, hey, you're the best, thanks for paying your HOA fees, you're so awesome. Then after several weeks, we notice the money never came out of our bank account. And get a statement in the mail for next month with two month's worth of fees, plus a 5% late fee plus interest at 18% APR. And I sit there wondering if the world is out to ruin our credit. We tried to give you the money, people. You said you were good. You gave us a receipt. Do you want us to call you every two days after that and say, "But did you really mean it when you said we paid our fees or were you kidding?" Because we should have assumed they were lying. Silly us. I'm officially sick of people being stupid.

Anyway, thanks for listening to Cami's daily rant. Your check is in the mail. But I'm not paying interest if you refuse to cash it for six months. You've been warned.

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